Logistics and Shipping

At Progenics Laboratories, we are dedicated to providing a seamless and convenient experience throughout your genetic journey. 

Order and Delivery 

Easy Ordering: Order your sample kit from the comfort of your home. All kits are delivered in discreet packaging for your privacy. 

Delivery Time: Expect your kit within 2-5 business days. 

Free Sample Pick-Up 

Convenient Collection: We offer free sample pick-up across India. Inform us, and our logistics partners will collect your sample within 1-2 business days. 

Report Generation 

Personalized Reports: Your report will be generated according to the specified turnaround time for the tests you selected, starting from the date we receive your sample in our lab. 

Order and Delivery: Our courier partner delivers your kit to your preferred address. 

Sample Registration: Upon receipt at our lab, your sample is registered in our Laboratory Information Management System and assigned a unique code to ensure data privacy. 

Sample Collection: Follow the instructions provided with the kit to collect your sample at home. 

Pick-Up Arrangement: Email us at connect@progenicslabs.com or call us at +91-8977507781 to arrange for sample pick-up. 

Sample Submission: Alternatively, you can send your sample directly via local post or courier service using the provided declaration forms, or visit our facility in person. 

Kit Instructions: Carefully read the instructions provided with your sample kit before collecting your sample. 

Storage: Keep the kit at room temperature. Do not refrigerate. 

Proper Handling: Proper handling is essential for accurate DNA extraction. Avoid touching the sides of the tube when inserting the swab. 

Order and Delivery 

Global Reach: Order your swab kit from anywhere in the world! Delivery typically takes 7-10 days, depending on standard international shipping times. 

Sample Pick-Up 

International Limitations: Sample pick-up services are currently unavailable for locations outside India. 

Report Generation 

Personalized Reports: Your report will be generated within 6-8 weeks from the date we receive your sample in our lab. 

Order and Delivery: Our courier partner delivers your kit to your preferred address. 

Sample Collection: Collect your sample conveniently at home following the provided instructions. 

Sample Submission: Mail your sample to: 

Progenics Laboratories Pvt. Ltd. 
First-Floor, Plot no 28 & 28/A of Survey No 40, 
Financial District Road, Raidurgam, Khajaguda, 
Hyderabad, Telangana, India – 500032 

(Use the courier declaration forms provided with the package.) 

Sample Registration: Upon arrival at our lab, your sample is registered and assigned a unique code to ensure data privacy. 

Important Conditions (International) 

Kit Instructions: Carefully read the instructions provided with your swab kit before collecting your sample. 

Storage: Keep the kit at room temperature. Do not refrigerate. 

Proper Handling: Proper handling is essential for accurate DNA extraction. Avoid touching the sides of the tube when inserting the swab. 

We are here to support you every step of the way. If you have any questions, please don’t hesitate to contact us! 

Email: connect@progenicslabs.com 

Phone: +91-8977507781 

Talk to our experts